Privacy Policy -

Last Updated: April 2026

Welcome to EcoPran (ecopranshop.com). We are committed to
protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, and protect
your information when you visit our website and make purchases.

Please read this policy carefully. If you have any questions,
contact us at: WhatsApp +8801749286632 or email
shihabshimanto94@gmail.com

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1. INFORMATION WE COLLECT

When you visit or shop on EcoPran, we may collect:

Personal Information You Provide:
– Full name
– Email address
– Phone number / WhatsApp number
– Delivery address (district, city, full address)
– Payment information (bKash/Nagad transaction ID)
– Order notes and special requests

Information Collected Automatically:
– IP address and browser type
– Pages visited and time spent on site
– Device type (mobile, desktop, tablet)
– Referring website or search engine

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2. HOW WE USE YOUR INFORMATION

We use your information to:

– Process and fulfill your orders
– Send order confirmation and delivery updates
– Contact you via WhatsApp or phone about your order
– Respond to your questions and customer service requests
– Improve our website and shopping experience
– Send occasional promotions (only if you opt in)
– Prevent fraud and ensure website security

We do NOT sell, rent, or trade your personal information
to any third party.

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3. ORDER & PAYMENT INFORMATION

EcoPran accepts payments via:
– bKash
– Nagad
– Cash on Delivery

When you make a payment:
– We only collect the transaction ID for verification
– We do NOT store your bKash or Nagad PIN or password
– All payment confirmations are verified manually by our team
– Your payment details are never shared with third parties

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4. DELIVERY INFORMATION

To deliver your order, we share your:
– Name
– Phone number
– Delivery address

With our trusted delivery partners operating within Bangladesh.
This information is used solely for delivery purposes.

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5. COOKIES

Our website uses cookies to:
– Keep items in your shopping cart
– Remember your login session
– Understand how visitors use our website
– Improve website performance

You can disable cookies in your browser settings.
However, some features of our website may not work properly
without cookies.

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6. DATA SECURITY

We take your data security seriously:
– Our website uses SSL encryption (https://)
– Your personal data is stored securely
– Only authorized EcoPran staff can access customer data
– We regularly review our security practices

However, no method of internet transmission is 100% secure.
While we strive to protect your data, we cannot guarantee
absolute security.

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7. YOUR RIGHTS

You have the right to:
– Access the personal data we hold about you
– Request correction of incorrect information
– Request deletion of your personal data
– Opt out of marketing communications at any time
– Request a copy of your data

To exercise any of these rights, contact us via:
WhatsApp: +8801749286632
Email: shihabshimanto94@gmail.com

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8. CHILDREN’S PRIVACY

EcoPran sells products for children, but our website
is intended for adults (parents, teachers, institutions).
We do not knowingly collect personal information from
children under 13 years of age.

If you believe a child has provided us with personal
information, please contact us immediately and we will
delete it promptly.

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9. THIRD PARTY LINKS

Our website may contain links to:
– Facebook (facebook.com/ecopran.com.bd)
– YouTube (youtube.com/@ecopran)
– WhatsApp

These are external platforms with their own privacy policies.
EcoPran is not responsible for the privacy practices
of these third-party websites.

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10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.
When we do, we will update the “Last Updated” date
at the top of this page.

We encourage you to review this policy periodically
to stay informed about how we protect your information.

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11. CONTACT US

If you have any questions, concerns, or requests
regarding this Privacy Policy, please contact us:

EcoPran — Kids Gym Therap Products
📍 House No-03, Road-02 (Kalsi Main Road)
Block-E, Mirpur-12, Dhaka-1216, Bangladesh

📞 WhatsApp: +8801749286632
🌐 Website: www.ecopran.com
📘 Facebook: facebook.com/ecopran.com.bd
▶️ YouTube: youtube.com/@ecopran

🕐 Office Hours:
Saturday – Thursday: 9:00 AM – 7:00 PM
Friday: Closed

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